Refund policy

 

Refund & Returns Policy

Paramount The Label – 60 Day Free Returns

At Paramount The Label, we stand behind the quality of our products. If you're not completely satisfied, we’ve got you covered.

60 Day Free Returns

You have 60 days from the date of delivery to return your item for a refund or store credit.

To be eligible for a return:

  • Items must be unworn, unwashed, and in original condition

  • Tags must still be attached

  • Items must not be marked as final sale

Free Return Postage

We offer free returns on all eligible orders.

Once your return is approved, we will send you a postage-paid return satchel to make the process simple and stress-free.

Refunds

Once we receive and inspect your return, your refund will be processed back to your original payment method.

Please allow:

  • 2–5 business days for return processing

  • Additional time for your bank or payment provider to finalise the refund

Faulty or Incorrect Items

If you believe your item is faulty or you’ve received the wrong product, please contact us immediately and we’ll make it right.